Shipping Policy
Effective Date: March 6, 2025
At Pulsarsora, we are committed to delivering your products quickly, securely, and efficiently. Our Shipping Policy outlines the procedures, shipping methods, and costs associated with your order to ensure a smooth and transparent experience.
1. Shipping Methods and Delivery Times
We offer a variety of shipping options to meet your needs. Shipping times may vary depending on the shipping method selected and your delivery location. The following are the general delivery times:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
- Overnight Shipping: 1 business day (available in select areas)
Please note that delivery times are estimates and may vary due to factors like high demand or unforeseen shipping delays.
2. Free Shipping
We offer free shipping on all orders within the United States. This applies to all orders, regardless of size or value, and is available automatically at checkout.
3. Shipping Costs
For expedited or overnight shipping, additional charges will apply. The shipping cost will be calculated at checkout based on your delivery address and the shipping method selected.
4. Order Processing Time
Once your order is placed, it will typically be processed within 1-2 business days. After processing, your order will be shipped according to the shipping method chosen during checkout. Please ensure that your order information is accurate to avoid delays in processing.
5. Shipping Restrictions
We currently only offer shipping within the United States. If you’re located outside of the U.S. and wish to purchase from Pulsarsora, please contact us at info@pulsarsora.xyz to inquire about international shipping options.
6. Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track the status of your shipment online. If you do not receive tracking information, please check your spam folder or contact us for assistance.
7. Delays in Shipping
While we strive to meet delivery timelines, certain circumstances such as weather conditions, third-party carrier delays, or high-volume order periods may affect delivery. We will notify you if there are any significant delays that impact your order.
8. Missing or Damaged Items
If your order is lost or arrives damaged, please contact our customer service team at info@pulsarsora.xyz or call 602-667-3418 within 7 days of receiving the package. We will work with you to resolve the issue, either by replacing the item or issuing a refund.
9. Change of Address
If you need to update your shipping address, please notify us as soon as possible. If the order has not yet been shipped, we will update your address accordingly. If the order has already been dispatched, we are unable to change the address.
10. Contact Us
If you have any questions regarding our shipping process or need assistance with your order, please don’t hesitate to contact us at info@pulsarsora.xyz or call 602-667-3418.
Thank you for shopping with Pulsarsora. We are committed to delivering your products safely and promptly!